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Jon Anton · Spinefolk
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Jon Anton
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4 books
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20 : 20 CRM
Jon Anton, Laurent Philonenko
20 : 20 CRM
Jon Anton
,
Laurent Philonenko
· 2002 · 143 pages
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Call Center Benchmarking
Jon Anton, David Gustin
Call Center Benchmarking
Jon Anton
,
David Gustin
· 2000 · 96 pages
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Customer relationship management
Jon Anton
Customer relationship management
Jon Anton
· 1996 · 218 pages
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Contact center management "by the numbers"
Jon Anton, Kamal Webb
Contact center management "by the numbers"
Jon Anton
,
Kamal Webb
· 2005 · 312 pages
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