Hunt draws upon the experiences of companies around the world whose process mapping success stories will be a source of inspiration and instruction. You'll find out just how process mapping was put to use - and the results it achieved - at General Electric, IBM, NASA, Tandy Electronics, Shawmut National Bank, Fluor Daniel, Exxon, and other leading product and service firms.
Scores only count accounts older than 7 days and ratings made after publication; read-verified ratings weigh double; ratings from readers who didn’t finish are shown but not counted.
Quality in America
