"What happens in an established practice or work setting when a novel artifact or tool for doing work changes the familiar work routines? Any unexpected event, or change, or technological innovation creates a discontinuity; organizations and individuals must reframe taken-for-granted assumptions and practices and reposition themselves. To study innovation as a phenomenon, then, we must search for situations of discontinuity and rupture and explore them in depth. In Shifting Practices, Giovan Francesco Lanzara does just that, and discovers that disruptions and discontinuities caused by the…
Scores only count accounts older than 7 days and ratings made after publication; read-verified ratings weigh double; ratings from readers who didn’t finish are shown but not counted.
Technological innovationsTechnology, social aspectsMusic, instruction and studyComputer musicVideo tapes in courtroom proceedingsInstruction and studyCase studiesMusic
Beyond the desktop metaphor
