128 pagesFirst published 20027 editions · 2 languages
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Seize the chance to be extraordinary.Who has made the biggest difference in your life? Whose words and actions have uplifted and motivated you to excel? Chances are it was someone like Fred the postman--so outstanding in his service that Mark Sanborn realized this mail carrier could be an example for any person wanting to be extraordinary.The "Fred factor" is summarized by four principles that will release fresh energy, enthusiasm, and creativity in your career and life: - Make a Difference- Build Relationships- Create Value- Reinvent YourselfYou, too, can apply The Fred Factor to enrich the…
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You Don't Need a Title to Be a Leader
